Disney Menu Software Hacked By Fired Employee – Wingdings, Allergens, and Foul Language. Walt Disney World Resort faced a series of unexpected menu mishaps recently, thanks to the alleged actions of a disgruntled former employee. According to a federal criminal complaint, the individual, identified as (Name Redacted), gained unauthorized access to a third-party menu creation software used by Disney restaurants.
Disney takes these security threats very seriously. No Guests saw the hacked menus.
From 404Media and CourtWatch: “The suspect in the case, BLANK (We redacted the name), broke into a proprietary menu creation and inventory system that was developed by a third-party company exclusively for Disney and is used to print menus for its restaurants, the complaint alleges. The complaint alleges he did this soon after being fired by Disney using passwords that he still had access to on several different systems. Once inside the systems, he allegedly altered menus and, in one case, broke the software for several weeks.”
The complaint alleges that NAMED, shortly after his dismissal, used his prior login credentials to manipulate the system in several ways. These included: Price Changes and Profanity – The menus reportedly displayed altered pricing and inappropriate language. Fonts – In a particularly disruptive move, (Blank) allegedly changed all fonts to Wingdings, rendering menus unreadable and causing the system to temporarily crash.
More importantly, the court records show the person tried to manipulate allergy warnings. The complaint alleges (Blank) tampered with allergy information, potentially putting guests with peanut allergies at risk. Thankfully, Disney identified and isolated these altered menus before distribution.
Disney swiftly addressed the situation, resetting login credentials and implementing manual processes to ensure menu functionality.
Security Measures Bolstered
This incident highlights the importance of robust security protocols. Disney is taking steps to further strengthen its digital defenses to prevent similar disruptions in the future.
Guest Safety Remains a Top Priority
Disney maintains its unwavering commitment to guest safety. They continue to prioritize clear and accurate allergy information across all dining locations.
This is very concerning due to the ongoing lawsuit against a restaurant in Disney Springs that lawsuit alleges a guest was served food with a peanut allergy food that contained a high amount of peanuts. The guest eventually passed away 45 minutes later. This case has no causation with this new Federal Criminal Complaint.
